Who We Are

At Randolph’s Custom Caskets, our identity is forged in five generations of unwavering dedication to a craft of profound significance. We are artisans who combine unparalleled skill with a deep understanding of the human meaning behind every piece. This is the story of the family, the legacy, and the commitment that sets us apart. Welcome to our story.

Our Legacy: Five Generations of Craftsmanship

In the heart of the Blue Ridge Mountains, Burnsville, North Carolina, Randolph’s Custom Caskets LLC is more than a business; it’s a living legacy. For five generations, our family has carried forward the traditions of Appalachian casket builders, with roots running deep in woodworking passed down for over a century. As a family-owned and women-led company, this heritage is the foundation of everything we do.

Our story in casket building began generations ago with our great-great-grandfather, a skilled craftsman who worked with a pedal lathe. His passion for the craft continued with our great-grandfather, who, alongside our great-grandmother, meticulously crafted the interiors for what our family affectionately called ‘cabinets.’ These ‘cabinets’ were, in fact, finely crafted custom caskets. Every detail was imbued with respect and care, ensuring each piece was not merely a vessel, but a work of art. This enduring tradition, now spanning five generations, directly informs the handcrafted custom caskets we create today at Randolph’s.

Inspired by this rich heritage, we are dedicated to honoring lives with dignity, respect, and artistry. We continually blend these time-honored techniques with forward-thinking innovation, believing a final tribute should uniquely reflect the life it honors. We specialize in custom creations, collaborating closely with families to design pieces as unique and enduring as the lives they commemorate. From classic forms to truly bespoke designs, the possibilities are limitless. We are also exploring new concepts and features, some with patent-pending designs, to further enhance the personalization and meaning of our caskets.

Choosing a final resting place is deeply personal. Drawing from generations of standing with families during these tender moments, we offer compassionate guidance and unwavering support. We remain dedicated to our legacy: innovating to create truly one-of-a-kind “cabinets” – caskets as extraordinary as the lives they celebrate.

Looking to the Future: Innovation and Global Vision

While deeply rooted in our five-generation legacy, Randolph’s Custom Caskets is also confidently shaping the future of our craft. Drawing on our profound understanding forged over generations, we are passionate about bringing new ideas and innovative concepts to the custom casket industry, always striving to offer families the most meaningful and personalized ways to honor their loved ones. Our unique approach and dedication to unparalleled craftsmanship have already resonated with individuals across the nation and around the world, demonstrating a universal desire for truly personalized and exceptional tributes. We are committed to expanding our reach to serve families wherever they may be, establishing Randolph’s Custom Caskets as a recognized leader in artistry and innovation within the global custom casket market. This includes continuously developing unique, patent-pending concepts to offer even more extraordinary possibilities for personalization and meaning in a final tribute.

Our Expert Team

Stephanie W. Randolph

Chief Executive Officer and Co-Founder

As CEO and majority owner, Stephanie brings a wealth of experience and a deeply personal touch to Randolph’s Custom Caskets. Drawing from an extensive background spanning large corporations to local small businesses and private individuals, she possesses a unique skill for prioritizing needs and providing calm guidance through life’s most challenging moments. Stephanie’s commitment extends to the workshop as well; she is actively involved in the casket building process, ensuring her meticulous attention to detail and unwavering commitment to quality are present in every piece. Her dedication to compassionate service and her profound understanding of customer care are not just skills, but the cornerstones upon which Randolph’s Custom Caskets is built.

Brandon N. Randolph

Chief Operations Officer and Co-Founder

As COO and co-founder, Brandon stands as a direct link to Randolph’s five-generation legacy, carrying forward the unparalleled skill and deep Appalachian craftsmanship of our family. Working alongside Stephanie in the workshop, his lifelong passion for woodworking and confident expertise in traditional techniques are evident in each handcrafted piece. Brandon holds a particular dedication to the selection of premium materials, possessing an eye for the distinct character within each board – seeking the grain, knots, and features that tell a story. His commitment to these authentic materials and his dedication to translating a life’s essence into a personalized tribute are true hallmarks of Randolph’s Custom Caskets.

Reinforcing Our Quality

On occasion, we are fortunate to have the assistance of Randy Briggs, a 4th generation casket builder, ensuring that our commitment to quality and craftsmanship remains unwavering, even during busy periods

What We Do

Handcrafted

Handmade: Our Appalachian Craft

At Randolph’s Custom Caskets, “handmade” isn’t just a word; it’s the very heart of our five-generation Appalachian legacy, rooted here in Burnsville, North Carolina. It embodies a commitment to unparalleled quality, passed down through our family for over a century – a dedication to true craftsmanship and the enduring power of the human touch. We stand apart from the impersonal, mass-produced approach, embracing a slower, more deliberate process. Each handcrafted custom casket is meticulously brought to life by skilled artisans using time-honored traditional techniques – the same techniques our ancestors used, refined and perfected over five generations. We choose the precision and feel of hand tools over impersonal CNC machines, allowing us to connect intimately with the wood’s character and ensure every detail is infused with care and attention.

The Beauty of Natural Wood

We see each piece of lumber not just as material, but as unique, holding its own story. We embrace the natural character, the distinct grain, the honest knots, and the organic “imperfections” that add to the individuality of each handmade solid wood creation. Drawing on generations of experience and an intuitive understanding, our artisans carefully select each board, considering its unique grain, color, and character, allowing the wood’s essence to guide the creation of a harmonious and meaningful whole that resonates with the individual being honored.

This deep respect for natural wood and the handcrafted process is central to our legacy and what truly sets our custom caskets apart. It reflects our profound respect for the individual and the trust placed in us to provide a fitting final resting place. We understand the significance of this choice and strive to create a casket that is not only beautiful and enduring, but a powerful testament to the unique life and legacy it represents.

Our Sustainable Practices 

As artisans working with the gifts of nature, we hold a deep respect for the environment. Our commitment to sustainability is woven into our crafting process. We prioritize the use of locally sourced hardwoods, minimizing our environmental footprint and supporting our Appalachian community. Whenever possible, we thoughtfully incorporate repurposed materials, giving reclaimed wood new life and reducing waste. We also implement mindful strategies to minimize waste throughout our workshop, ensuring that our craft honors both the lives we commemorate and the health of the environment.

Our Mission

Our mission is to blend the unparalleled craftsmanship of five generations with the enduring values of our Appalachian heritage. We create extraordinary, handcrafted custom funeral caskets that honor individual stories and legacies with artistry, profound respect, a deep understanding of human connection, and a commitment to forward-thinking innovation. We proudly serve families across the nation and aspire to be the preferred choice worldwide for those seeking a truly unique and meaningful final tribute.

Our Core Values

Our values are the heart of Randolph’s Custom Caskets, guiding our hands and shaping how we serve families to honor their loved ones with:

  • A Truly Personalized Tribute: We understand that each life is extraordinary and deserves a final tribute as unique as they were. Our personalized design process ensures every detail reflects the individual being honored.

  • Unparalleled Craftsmanship & Quality: We are dedicated to the highest standards of craftsmanship, using hand-selected natural woods and time-honored techniques passed down through five generations to create caskets of exceptional quality and enduring beauty.

  • Compassionate Guidance & Unwavering Support: We are committed to providing empathetic, attentive support throughout the entire process, offering clear guidance and understanding during life’s most challenging moments.

What Sets Us Apart

What truly sets Randolph’s Custom Caskets apart is our unique blend of deep-rooted heritage, unparalleled artistry, and heartfelt, personalized service.

  • A Legacy Forged Over Five Generations: Our family’s woodworking tradition, steeped in Appalachian heritage, provides a level of expertise and a profound understanding of craft that is truly unmatched.

  • Truly Personalized Tributes, Reflecting a Life’s Essence: We believe every life deserves a unique memorial. Our comprehensive design process allows families to create caskets that capture the true essence, passions, and stories that made them who they were.

  • Uncompromising Quality, Guided by the Beauty of Natural Wood: We are committed to the highest standards of quality, handcrafting each piece from hand-selected natural woods, embracing their unique character and “imperfections” to create enduring beauty and durability.

  • Compassionate Guidance, Backed by Generations of Understanding: We understand the emotional challenges families face. Drawing on generations of experience, we provide empathetic, attentive support and clear guidance throughout the entire process.

  • Authentic American Craftsmanship, From Our Appalachian Workshop: Every casket is handcrafted in our Burnsville, North Carolina workshop, embodying genuine American artistry, supporting local artisans, and upholding the highest standards of quality.

  • Commitment to Innovation, Expanding Possibilities: We are dedicated to continuously developing new ideas and patent-pending concepts, providing families with ever-evolving options for creating a truly meaningful final tribute.