Burnsville, North Carolina
Est. Five Generations
Your Life Was Extraordinary. Your Final Statement Should Be, Too.
Handcrafted Legacy. One Piece at a Time.
We don’t build from a catalog. Every piece leaves our bench as a singular work, an expression of who you were, forged from character-grade timber by the same family hands that have honored this craft for over a century.
Women-Owned & Family Operated
Locally Sourced Appalachian Lumber
Handcrafted to Commission — Never Mass Produced
Character-Grade Solid Hardwood — Never Veneer
The Philosophy of the Piece
It Should Be Unmistakably, Unapologetically Them.
The funeral industry calls it personalization when they let you choose between three exterior stains and two interior fabric colors, or when they apply a themed graphic wrap over a box that is otherwise identical to every other box on that showroom floor. They have taken the most significant material object in the final chapter of a person’s life and reduced it to a product configuration. Pick your color. Pick your lining. Sign here. What they don’t tell you is that the object itself — the structure, the material, the form — is completely outside that conversation. You are choosing a surface. The thing beneath it was decided by a factory in another state before you walked through the door. Families leave those conversations believing they have done something personal for someone they loved. Some of them never find out there was another way. That is not an accident. It is a business model. That is not what we do. When we build for someone, we start with who they were — not what style happens to be available. The wood species, the joinery, the carved details, the finish — every decision traces back to a life that was actually lived. The piece that results shouldn’t need a label to tell you who it was for. It should be obvious. We have lemon-oiled a casket with a woman’s own bottle and her own rag because she lemon-oiled everything she owned, and her family deserved to see that honored. We have built three-dimensional themed pieces where every surface, every joint, every element of the design was chosen because it was precisely right for that specific person. That is the standard we hold ourselves to. Not what looks good in a showroom. What fits the life. It’s also the reason we built something the rest of this industry has never offered — a way for that same level of specificity to carry all the way through the viewing, not just live on the surface. You can see it for yourself in our Collections.
“They were given a color choice and told that was honoring someone. There is another way — and once a family sees it, they never look at the other option the same way again.”
A Mark of Sacred Intent
We craft protected passage for families, with inherited skill.
Every word of this symbol carries weight. None of it is decoration. “We craft” — This is not a corporate mission statement. We are the makers. Two people, one bench, five generations of skill behind every joint and every surface. “Protected passage” — A casket is not a box. It is a vessel. Our patent-pending Transition System takes that meaning further than anyone in this industry has taken it — a piece that carries a complete three-dimensional expression of a life from the moment of viewing through to the moment of burial, with nothing lost in that transition. “For families” — Not customers. Not clients. Families. Every decision we make at the bench is made with a specific family in mind, not a market segment. “With inherited skill” — Five generations of Appalachian woodworking craft. What we do today is a direct continuation of a lineage that cannot be manufactured, purchased, or accelerated. It was built over a century, one generation at a time. This symbol is carried into every piece that leaves our bench. Not as a stamp or a marking — as a standard.
This is not a symbol we chose because it looked right. We chose it because its meaning is our mission — stated in another language, carved in another tradition, true in every one.
Where Would You Like to Begin?
The Studio
Built to Your Specifications.
Bring your vision to the bench. We don’t do warehouses or assembly lines. We work one-on-one with you to craft a bespoke tribute that reflects your style and our five generations of skill.
The Library
Know Before You Decide
The funeral industry counts on people not knowing their options. We’ve put together straight talk on pre-planning, your legal rights, and what to expect — so you walk into any conversation with your eyes open.
The Insights
Perspectives from the Bench
We write about wood, craft, the death care industry, and what it means to build things that matter. No corporate voice. No industry spin. Just what we’ve learned from doing this work for five generations
Writing the Story: How to Capture a True Life in an Obituary
When you finally sit...
An Uncommon Standard for an Uncommon Life.
Every piece we build starts with solid wood and ends with your approval. In between, every decision — the species, the joinery, the finish, the design — traces back to one question: is this right for the person it’s for? We design in SketchList 3D before a single board is cut, so the joinery is engineered to fit before it’s built. The moving parts of our transition systems are held to tolerances that catalog makers never need to think about because catalog makers never build transition systems. The finish is spray-applied in a controlled professional environment with dedicated air filtration. As our new facility comes online, we’re moving to a 2K polyurethane system that requires the kind of professional-grade spray booth we’re building specifically to apply it safely. We don’t rush it. We don’t shortcut it. The rest of the industry sells the same pressed and stamped product out of the same factories — same veneer, same catalog, different price tags. We don’t mention that to take shots. We mention it because it explains why this feels different when you encounter it. It should feel different. It is different. Wood is organic, and it belongs to the earth. Our responsibility is to ensure that when your family stands around this piece, it is a true reflection of the person it’s for — built with five generations of inherited skill, by the people whose names are on this business. You’re not dealing with a sales rep. You’re dealing with the makers. That’s a different thing entirely.
The Makers
Skilled Hands. Sincere Hearts.
Between the two of us, we handle every single part of what we do — no intermediaries, no hand-offs, no outsourcing. From guiding you through the initial structural design sketches in our 3D software to cutting the joinery at the bench and coordinating the logistics of white-glove delivery, we stand behind every step together. When you work with Randolph’s, you’re working with us — the actual people whose family built this craft over five generations in these mountains. That’s not a selling point. It’s just how we operate.
— Stephanie & Brandon Randolph
Owners, Randolph's Custom Caskets LLC · Burnsville, NC
Your Style. Our Skill.
Beyond the Extraordinary
Randolph's Custom Caskets · Where Legacy Takes Shape.
If you know what you want, let’s look at the calendar and schedule a time to talk about building it. If you’re still figuring it out, that’s fine too. Either way, you’re dealing directly with the makers — never a call center.